Privacy Policy

Your privacy is important to us. At Housit, we are committed to respecting and protecting your personal information in compliance with Australian privacy laws. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you interact with our website, www.housit.com.au, and any associated platforms.

1. Information We Collect

Log Data

When you visit our website, we may automatically collect information from your browser. This includes:

• Your computer’s Internet Protocol (IP) address
• Browser type and version
• Pages visited, date and time of visit
• Time spent on each page and other details

Device Data

We may collect details about your device, such as:

• Device type, operating system, and unique identifiers
• Device settings and geo-location data (where enabled by you)

Personal Information

We may request personal details including, but not limited to:

• Name, email, phone number
• Residential or mailing address
• Work address (if relevant)
• Payment information

If any personal information contains sensitive payment details, we will process it in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

2. Legal Basis for Processing

We collect and process personal information only when:

• It’s necessary to fulfill a contract with you (e.g., property management or tenancy services).
• It aligns with our legitimate interests (e.g., marketing or legal obligations).
• You have provided consent for specific purposes (e.g., newsletters).
• It is required to comply with a legal obligation.

You can withdraw your consent at any time without affecting prior data processing.

3. How We Use Your Information

We may collect, hold, and use your data for purposes such as:

• Customizing your experience on our website
• Providing access to services and communication
• Internal administrative and record-keeping purposes
• Analytics, market research, and improving our services
• Sending promotional information (with your consent)
• Complying with legal obligations and resolving disputes

4. Disclosure of Personal Information

We may disclose personal information to:

• Third-party service providers, including IT, hosting, analytics, and marketing providers
• Related entities, contractors, or employees of Housit
• Regulatory authorities and law enforcement (if required by law)
• Credit agencies or courts in case of non-payment

When necessary, we disclose sensitive payment data only on a need-to-know basis, following PCI DSS standards.

5. International Data Transfers

Your personal information may be stored or processed outside Australia (e.g., in countries where our service providers operate). We ensure these transfers comply with applicable privacy safeguards. By providing your information, you acknowledge these international transfers.

6. Your Rights and Controls

• Access and Correction: You can request details of the personal information we hold about you and ask for corrections if needed.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Restrict Processing: You may limit how we process your data.
• Erase Data: You can request the deletion of your personal information, except where retention is required by law.
• Opt-Out: You may opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies collect data on your interactions with our site to personalize content and improve functionality. For more details, please refer to our Cookie Policy.

8. Business Transfers

In the event Housit undergoes a business transition (e.g., acquisition or merger), your personal information may be transferred to the new entity.

9. External Links

Our website may link to third-party sites. Housit is not responsible for the privacy practices or content of these external websites.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Any significant changes will be communicated on our website. Your continued use of our services indicates your acceptance of these changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

Housit Pty Ltd

Brisbane, QLD, Australia
Email: privacy@housit.com.au

This policy is effective as of 1st Jan 2025.

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