At the start of the tenancy, you must pay a bond equivalent to four weeks’ rent. We don’t hold this but hands it to the RTA (Residential Tenancies Authority).
You can apply to the RTA to get this money back when you move out, and you’ll generally receive this back within days of the final inspection, so long as the property is in good condition.
If you owe rent, have left the property in a bad state or have damaged the property, we can make a claim to the RTA against your bond. The RTA will assess this, and if they agree, they will send you a Notice of Claim. You have 14 days to respond, or the RTA can deduct money from your bond.
If you disagree with the claim, you can have the dispute heard in the QCAT. You can read more about how to bring a claim on the Tenants Queensland website.